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04/26/10(Mon)13:48 No. 809714 A
Software Engineer, a Hardware Engineer and a Departmental Manager were
on their way to a meeting. They were driving down a steep mountain road
when suddenly the brakes on their car failed. The car careened almost
out of control down the road, bouncing off the crash barriers, until it
miraculously ground to a halt scraping along the mountainside. The car's
occupants, shaken but unhurt, now had a problem: they were stuck
halfway down a mountain in a car with no brakes. What were they to do? "I
know," said the Departmental Manager, "Let's have a meeting, propose a
Vision, formulate a Mission Statement, define some Goals, and by a
process of Continuous Improvement find a solution to the Critical
Problems, and we can be on our way." "No, no," said the Hardware
Engineer, "That will take far too long, and besides, that method has
never worked before. I've got my Swiss Army knife with me, and in no
time at all I can strip down the car's braking system, isolate the
fault, fix it, and we can be on our way." "Well," said the
Software Engineer, "Before we do anything, I think we should push the
car back up the road and see if it happens again."