Gobe Productive User's Guide - Technical Support

# Technical Support

Gobe Productive technical and software support is available from Gobe Software.

### Release Notes

The first place to check for up-to-date information about the application is the release notes included with your copy of Gobe Productive. This file is installed to the directory where you installed Gobe Productive.

### Support Web Site

Gobe Productive provides a support web site to help users with common errors, problems, and questions. It is a good idea to check the support page first before contacting technical support.

> www.gobe.com/support

### General Technical Support

For general technical support, including installing and using Gobe Productive, contact Gobe Productive at:

> support@gobe.com

Please include the version you are using as well as the platform (Power PC or Intel). You may also address general questions about the application to this address.

### Bugs

To report a bug or error in the application or documentation please send email to:

> bugs@gobe.com

Please provide detailed explanation of the problem. If possible list the exact steps taken to cause the error. Also, if possible, attach a copy of the file where you had the problem. If you have found an error in the on-line documentation, please note the section and topic where the error is located.

Gobe Software makes every effort to respond to your questions in a timely fashion. Please check the Gobe web site for the latest information and updates to Gobe Productive.

Copyright © 1999, Gobe Software, Inc