SupportBulletin
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Volume 1, Issue 1	Summer 1991

Hardware Service
News 
Motorola Service Availability 
New Distribution Partners Expand Service Coverage 
A Quieter 400 MB Drive 
NeXT Service Installs New Information System! 
A Guide to the NeXT Service Order Form 

Updates 
Service Part Additions and Changes 
68040 Upgrade Program 

How to¼
Returning Defective Service Parts 
Your NeXT Hardware Service Support Organizations 

Software Support
Tips and Techniques
Ways Not to Configure Your Network 
Beware the Power of Root

Feature 
Techniques for Using the Network File System 

News 
The NeXTdimension Software 
What's Improved in Release 2.1? 

How to¼
Contacting NeXTedge  Technical Support 
Guidelines for Completing  a Bug Report 

General Information
News
NeXTdimension Upgrades
The Key to NeXTdimension Configurations
Irregular Printing on  NeXTstation Color 
Support Bulletin and NeXTanswers on Disk 

Education 
Introducing New Education Options 
NeXTedge Course Schedule 

FYI 
Access to NeXTedge Support ToolsÐFree of Charge 
Help Us Improve Our Communication 
Contribute Your Own Articles to the Support Bulletin 
How to Talk to NeXT 

We at NeXT have tried to make the information contained in this publication as accurate and reliable as possible. Nevertheless, NeXT disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this publication, including without limitation the merchantability or fitness for any particular purpose. NeXT will from time to time revise the software described in this publication and reserves the right to make such changes without obligation to notify the purchaser. In no event shall NeXT be liable for any indirect, special, incidental, or consequential damages arising out of purchase or use of this publication or the information contained herein.
Notice for United States Government End Users:
Restricted Rights Legend:
For civilian agencies: This software is licensed only with ªRestricted Rightsº and use, reproduction or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the Commercial Computer Software - Restricted Rights clause at 52.227-19 of the Federal Acquisitions Regulations.
UnpublishedÐrights reserved under the copyright laws of the United States and other countries.
For units of the Department of Defense: Use duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
NeXT Computer, Inc., 900 Chesapeake Drive, 
Redwood City, CA 94063
ã 1991 NeXT Computer, Inc. All rights reserved.
NeXT, the NeXT logo, NeXTstep, NeXTstation, NeXTcube, NeXTdimension, NeXTmail, NeXTanswers, NeXTbus, NBIC, Digital Librarian, MegaPixel Display, NetInfo, and Workspace Manager are trademarks, and NeXTedge is a service mark of NeXT Computer, Inc. PostScript is a registered trademark of Adobe Systems Incorporated. UNIX is a registered trademark of UNIX Systems Laboratories. Sun and NFS are registered trademarks of Sun Microsystems, Inc. All other trademarks mentioned belong to their respective owners. 

Subscription Information
The Support Bulletin contains technical information for NeXT hardware service and software support providers.  It is published regularly by NeXT Computer, Inc. Annual subscriptions are $120.00 and may be purchased by calling 1-800-848-NeXT.

Project Managers
Trish Conlon
Heather King
J.T. Sison

Contributors
Eric Domejean
Leo Hourvitz
Eric Larson
Alan Marcum
Sharon Patton
Mimi Roosli
Curtis Sasaki
Wayde Schroeder
Andrew Simms
Jan Tyler
Dave Vagts

Design, Editorial, and  Production Staff
Trish Conlon
Joan Howard (CKS Partners)
Heather King
Karen Steele
Carol Westberg

Technical Reviewers
Dave Cottle
Alan Marcum
Wayde Schroeder
Jeff Wishnie

Electronic Edition Production
Eric Larson