******************************************************************

7. HCOB   21 Apr. 1970       2-Way Comm C/Ses


      HUBBARD COMMUNICATIONS OFFICE
Saint Hill Manor, East Grinstead, Sussex

      HCO BULLETIN OF 21 APRIL 1970

Remimeo

            2-WAY COMM C/Ses


There are four main reasons why a Case Supervisor or an auditor 
gives a "2-way comm" C/S.

1. WHEN NOT ENOUGH DATA TO C/S. "2-way comm to obtain data about 
case progress and status."

2. WHEN PC INFERS SOMETHING IN CASE THAT'S NOT BEEN HANDLED. "2-
way comm to find what pc thinks should be handled on case."

3. WHEN PC HASN'T COGGED ON END RESULT. "2-way comm on (process 
just run) to see what thoughts pc had regarding it."

4. WHEN PC'S POST PURPOSE IS BEING CLEANED UP. "2-way comm on how 
his post purpose fits into org -- or if he can do it."

In all these instances the C/S may be as specific as he likes 
about what he wants asked or cleared up. In other words, the 
quoted C/Ses above are only examples. Each of the above four 
general types can have a great number of different questions. The 
C/S must be very familiar with the four types given in capitals 
above.

On his part, the auditor can vary the C/S's question around to 
get different slants on it. The auditor doesn't have to get an 
F/N on the 2-way comm session but often does.

The auditor can introduce a curve, an alter-is, by Q and A with 
the pc and by evaluation.

The drill on 2-way comm is the old ask and listen.

A Q and A is of course echoing the pc's statement. Example: Pc: 
"I never liked my father." Auditor: "What about your father?" Pc: 
"He was cruel." Auditor: "What about cruel people?" Pc: "I don't 
like them." Auditor: "What else don't you like?" And so on and 
on.

A correct session is for the auditor to hold to the C/S's main 
line of questioning no matter how he phrases it and listen to and 
write down what the pc says.

Evaluation in auditing 2-way comm is the other deadly sin. The 
auditor asks and listens. He doesn't explain anything to the pc. 
Example: Pc: "I didn't dig the process." Auditor: "Well, you see, 
that process was intended to ..." and here we go on evaluation. 
Even an auditor's facial expression can be evaluation.

Ask and listen and ack. Prompt only by varying the original 
question now and then, that's what the good 2-way comm auditor 
does.

               WORKSHEETS

The 2-way comm worksheet is rather more detailed as to what the 
pc says than process worksheets.

The C/S needs the data.

Or in looking it over the auditor himself, if he's his own C/S, 
will need the data.

The questions the auditor asks should be noted on the worksheet 
as a guide.

                 MAXIM

It is a C/S maxim "when in doubt order a 2-way comm."

          2-WAY COMM AUDITOR

Any auditor can 2-way comm. Saint Hillers were best at it. 
Academy level auditors can be used in this, even Dianetic 
auditors.

The only reservation is not to assign an auditor whose grade is 
lower than the pc's. The auditor's class is not as important as 
his grade. The reason for this is that the OT pre-OT, in being 2-
way commed by a Grade V, can blow the poor auditor apart or can 
be stuck with a data withhold.

                METER

All 2-way comm is of course done on a meter. It is, however, not 
a Sec Check or Prepcheck. TA position and needle reaction and 
F/Ns are important to the C/S.

One doesn't 2-way comm past an F/N, cog and VGIs.


L. RON HUBBARD
Founder

LRH:dz.ei.rd.gm